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How to access information

The Right to Information (RTI) provides new options for accessing information including our publication scheme and disclosure log (information released).

Some documents are currently only available as PDF. Should you have difficulty accessing this information please email the senior governance officer, who will endeavour to meet any reasonable request for an alternate version of the document without charge.

Applications under both the RTI Act and the IP Act must be made on the approved form. You can submit a RTI and Information Privacy application form.

If the information you request is not related to your personal information, you must pay an application fee of *$50.80. This fee must be paid before your application can be processed. You may also be charged for processing the application and for making copies of documents. 

* Note: Application fee has increased to $50.80 as at 1 July 2019. 

How to amend documents

Under the Information Privacy Act 2009 you may apply for an amendment to a document that contains your personal information, if that document contains information that is inaccurate, incomplete, out of date or misleading.

You can submit an application on the Information Privacy Personal Information Amendment Application form.

Your completed application should be sent to:

Senior Governance Officer
Legal Aid Queensland
GPO Box 2449
Brisbane Qld 4001
Phone 1300 651 188
Fax 07 3238 3410
Email rti@legalaid.qld.gov.au

Administrative access—client files

Where Legal Aid Queensland acts for you as your solicitor, you are entitled to certain documents held on your file(s). You can apply in writing for access to those documents. For more information, see our administrative access policy.

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