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Legal Aid Queensland provides legal help to financially disadvantaged Queenslanders. Our range of services include community legal education, information and referral, advice and minor assistance, lawyer assisted dispute resolution, duty lawyer services, and litigation services.
A substantial amount of personal information is collected in the ordinary course of performing our roles. Personal information held falls broadly into these 3 categories:
Legal Aid Queensland also uses camera surveillance to monitor and record activity in our offices. Further information can be found at Camera surveillance systems and your privacy.
Clients’ personal information is collected and used to:
The types of personal information collected may include:
Personal information about Legal Aid Queensland staff is collected to undertake personnel management and recruitment.
Records relating to current and previous staff members may include:
Legal Aid Queensland enters into contractual arrangements with external bodies for the supply of goods and services to the agency and agency clients.
Much of the information held relates to business entities but some personal information may be collected: