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Australian Small Business and Family Enterprise Ombudsman

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The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) is an independent advocate for small business owners.  The ASBFEO office also provides small businesses and family enterprises with assistance should they find themselves involved in a business dispute so they can try to find a solution to their problem without having to go to court.

The Australian Small Business and Family Enterprise Ombudsman Information Line can provide information and assistance, including helping you to identify the most appropriate service to resolve your dispute.

There are a number of different activities the Ombudsman may conduct in fulfilling the role of small business advocate. Broadly these include:

  • Conduct inquiries and research
  • Work with other arms of government
  • Contribute to other inquiries
  • Promote good business practice.