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The Office of the Commonwealth Ombudsman considers and investigates complaints from people who believe they have been treated unfairly or unreasonably by a Commonwealth Government department. The Commonwealth Ombudsman also has oversight of some private sector organisations.
This is a free and independent service tasked with the responsibility of ensuring actions of agencies are fair and responsible by:
- handling complaints
- conducting investigations
- performing audits and inspections
- encouraging good administration.
They have the following specialist roles:
They are also responsible for: