Our services

On this page:

• Information about the law
• Legal advice
• Legal representation
• Specialist services

Legal Aid Queensland works with Our partners to provide access to justice for disadvantaged Queenslanders by providing legal information, advice and representation.

Information about the law

Our legal information service is free. We give you information about the law and the legal system. You can access this service:

• Online - by searching the Legal information and Publications areas of our site.
• By telephone on 1300 65 11 88 for the cost of a local call. Client information officers listen to your problem and explain the legal issues involved, tell you about the law and tell you how to access our services or refer you to other services which can help you.
• Face-to-face by talking to a client information officer at one of our 14 offices in Queensland or by visiting one of our Community access points.

Legal advice

Our lawyers can help with free advice about most personal legal problems. To get advice, call 1300 65 11 88 and a client information officer will arrange legal advice:

• For telephone legal advice a lawyer will call you back.
• For face-to-face legal advice we will arrange for you to see a lawyer at one of our 14 offices in Queensland.
• If Legal Aid Queensland is not the best place for you to get advice about your problem, we will refer you to a more appropriate service to help you.
• When you get legal advice, a lawyer can talk to you about whether you are likely to be eligible for a lawyer to help you with legal representation.

Legal representation

• Duty lawyer representation
  
  Legal Aid Queensland arranges Duty lawyer services in criminal matters in more than 100 Magistrates and Children's Courts throughout Queensland.
  
  Family law duty lawyer services are available in the Brisbane and Townsville Family Court and Federal Magistrates Court. The duty lawyer helps you on the day you are in court. This is a free service.

• Representation with a grant of legal aid
  
  Legal representation is available if you get a grant of legal aid. To get a grant of legal aid you must:
  • be financially eligible under our means test
  • have a case which comes within the guidelines set by government
  • have reasonable prospects of succeeding in the legal action.

  You can apply for a grant of legal aid through a private lawyer who does legal aid work or directly to Legal Aid Queensland. It is best to get legal advice before applying for a grant of legal aid.

Specialist services

Legal Aid Queensland offers various specialist services to assist priority groups with specific legal problems. These specialist services are staffed by experienced solicitors who are experts in specific areas of law.

They incorporate the four access strategies (Indigenous, Rural and Regional, Women and Youth), established to improve service delivery to those within the community identified as being significantly disadvantaged with regard to accessing legal aid services.

For more information about services offered by Legal Aid Queensland, phone 1300 65 11 88.