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Complaints and compliments form

Your feedback helps us deliver quality services.

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      Who else will know about my complaint?

      Your complaint is confidential and will only be discussed with the people directly involved to resolve any problems.

      Need extra help?

      If you need extra help, you can:

      • contact us through the Translating and Interpreting Service (TIS) on 13 14 50-they will organise an interpreter in your own language for you
      • call (07) 3238 3023 for TTY services if you have a hearing impairment
      • call 1300 65 11 88, visit one of our offices and speak to a customer service officer or complete a client feedback form.(PDF, 224KB)

      These services are confidential and free.

      Privacy and your personal information

      We will manage your personal information in line with the Information Privacy Act 2009.

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