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While you are working 

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Who investigates and prosecutes employers who break the law?

The Fair Work Ombudsman investigates complaints against employers who are alleged to have broken the law, and can do compliance audits on employers and can also conduct prosecutions against employers who break the law. The Queensland Workplace Rights Ombudsman may also provide information and assistance.

Who can I contact to see if I am being paid correctly? How do I recover unpaid wages or deal with a breach of an award, workplace agreement or contract?

  • Contact Fair Work Australia for referrals
  • If you are a member of a union, contact your union
  • You can also get private legal advice if you believe there is a breach of a contract, or an award or an agreement.

What is workplace harassment? What is workplace bullying? Who can help me?

Harassment includes discrimination, sexual harassment or vilification on basis of race, religion, sexuality, gender identity and is against the law. Bullying includes intimidation, offensive or degrading comments or conduct in front of co-workers or clients and customers. Bullying can come under discrimination laws or can be against workplace policy.

If you have experienced workplace harassment or bullying contact

I have been demoted at work. Can the employer do that?

A demotion (and even a promotion) amounts to an ending of an existing contract of employment and the commencement of a new contract of employment. Sometimes unfair dismissal laws may apply to a demotion.

Sometimes an award or an agreement may set down conditions for notices to be given before you are demoted, and grievance procedures that must be followed. Anti-discrimination laws can also apply to demotions (or promotions) if it was based on things that were discriminatory. Get legal advice.

Can an employer discipline me for something I did at work?

Employers may have the legal right to discipline employees. This can be set out in an award, legislation, a contract of employment or clearly stated and publicised company policy. Any disciplinary action against an employee needs to be well founded.

Types of discipline may include warnings, counselling, fines, suspension without pay, withholding bonuses, demotion, or denial of promotion.

Federal employers are not permitted to take action against employees for exercising their workplace rights.  This means that employers cannot dismiss an employee, cut their hours, or disadvantage them in any way because they have made a claim to an entitlement under the law.  Employees who think they have had adverse action taken against them by an employer because they have a legal entitlement should get legal advice.

If you have been disciplined, get legal advice or speak to your union.

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Do I need legal advice?

You may need legal advice if you

  • believe there has been a breach of your contract, or an award or an agreement
  • have experienced workplace harassment or bullying
  • believe you have been unfairly treated or discriminated against in the workplace, including decisions about promotion and demotion
  • think you have had adverse action taken against you by an employer because you have made a claim to an entitlement under the law
  • have been disciplined. 
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Where can I get legal advice

Legal Aid Queensland may provide legal advice to employees on employment matters.
We cannot give legal advice to employers or independent contractors. 

Legal Aid Queensland's Anti Discrimination Unit provides specialist legal advice and assistance to individuals who have been discriminated against in the workplace.

We can also refer you to other services who may be able to help.

Queensland Working Women's Service provides free specialist legal advice to women in Queensland on all work related matters.

Young Workers Advisory Service provides free specialist legal advice to young Queenslanders aged 25 years and under on all work related matters.

Community legal centres some CLCs can provide free legal advice on employment. Check with them to see if they are able to assist with your matter.

Queensland Law Society can refer you to a private solicitor who can advise employees, employers, and contractors on employment and industrial law, and can also represent you in your matter. 

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Who else can help?

The following organisations may be able to help you with your employment matter. They do not give legal advice.

The Queensland Workplace Rights Ombudsman (state matters) and the Fair Work Ombudsman (commonwealth) can help with

  • Contracts, awards and agreements
  • Unpaid wages and entitlements
  • Unfair dismissal, unlawful termination, and disciplinary action
  • Whether you are covered by state or commonwealth law

Queensland Workplace Rights Ombudsman provide information on Queensland workplace laws and awards, and can assist with dispute resolution. The QWRO also investigates unfair dismissal and unfair treatment.

Fair Work Ombudsman provide information and advice on Commonwealth workplace laws, rights and obligations, and investigate complaints and suspected contraventions of workplace laws, awards and agreements. FWO can help if you have been working under a sham contract preventing you from being paid entitlements.

Workplace Health and Safety Queensland  is the state government department that deals with complaints about workplace harassment. They also provide information on making a complaint internally through your workplace, or externally through their complaints process.

Australian Council of Trade Unions if you are a union member, you can seek assistance on employment matters from your own union.

Anti-Discrimination Commission of Queensland provide information and resolve complaints about discrimination in public life, including in the workplace.

Australian Human Rights Commission provide information on human rights and resolve complaints about discrimination or breaches of human rights under federal laws.

Financial counselling can help if you are experiencing financial difficulty because of illness or job loss. They may be able to assist in arranging for payments to be reduced or postponed.

ReachOut.com have information for young people about workplace bullying, including how to recognise bullying behaviour and how to get help.

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Disclaimer — Copyright 1997 Legal Aid Queensland. This content is provided as an information source only and is not legal advice. If you have a legal problem, you should seek legal advice from a lawyer. Legal Aid Queensland believes the information is accurate as at 18 February 2010 but accepts no responsibility for any errors or omissions and denies all liability for any expenses, losses, damages and costs you might incur due to the information being inaccurate or incomplete in any way.



Last modified: 20 September 2011 1:27PM
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While you are working