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Sample letters

Sample 1: Can’t pay excess(PDF, 48KB)
Sample 2: Delay(PDF, 40KB)
Sample 3: Complaint to Insurance Code Compliance(PDF, 41KB)
Sample 4: Australian Financial Complaints Authority(PDF, 42KB)

Do not photocopy the sample letter and send it. Use the letter as a guide and include information relevant to your own situation.

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