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Dealing with door-to-door salespeople can be stressful. People can feel pressured into entering into contracts without fully understanding the consequences. Older people and culturally and linguistically diverse (CALD) communities are particularly vulnerable.
Legal Aid Queensland supports this campaign.
This educational film, Dealing with door-to-door sales, is ideal for legal education sessions.
The film is in two parts. Part one tells the story of Marcello and his encounter with a door-to-door salesperson. In part two, a Legal Aid lawyer talks about Marcello’s experience and what he might have done differently.
The film, produced by Victoria Legal Aid, supports a wider Do not knock campaign started by the Consumer Action Law Centre, then developed further by the Footscray Community Legal Centre and other legal centres. The campaign aims to stop people from entering into contracts that are not in their financial interests. It empowers people to report breaches of the rules that govern door-to-door sales.
View dealing with door-to-door sales—part 1
View dealing with door-to-door sales—part 2
A ‘how to’ guide has been produced that covers the basic steps required to deliver effective and engaging sessions that can be tailored to target groups, including:
The guide includes resources and speakers’ notes.
See How to run a Do not knock community legal education session on the Do not knock website.
Do not knock — campaign website
Door-to-door sales and telemarketing — Office of Fair Trading, Queensland
Know your rights when a salesperson knocks — Australian Competition and Consumer Commission
Energy and Water Ombudsman Queensland
Phone: 1800 662 837
Email: firstname.lastname@example.org or email@example.com
Last updated 1 June 2022