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Calls to Lifeline's 24-hour 13 11 14 Crisis Counselling Line come from all over Australia about every possible situation, at any time of the day or night.
Callers are from all walks of life and call Lifeline when they have no one else to turn to or need a neutral ear. Some calls are about life-threatening or life-changing situations and others just need a supportive ear to listen to their story. Some callers are traumatised, some are sad and many are lonely.
Dedicated Lifeline volunteer Telephone Counsellors answer 1,200 calls from around Australia every day. For some people, this conversation is literally life-saving.
Lifeline Queensland services are operated by Uniting Care Community.