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Residential Tenancies Authority

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The RTA assists tenants, lessors, agents, residents and service providers in the following ways:

  • Rental Bond Custodial Service - Holds and refunds rental bond money
  • Tenancy information and education- Free information to all tenants, lessors, agents residents and service providers in Queensland
  • Dispute Resolution Service - Offers information about tenancy law, a telephone "shuttle" negotiation service and conciliation conferences
  • Investigations Unit - Investigates and prosecutes offences under the legislation when appropriate.