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The StandBy Response Service is a community-based suicide postvention program that provides a coordinated response of support and assistance for people who have been bereaved through suicide.
The StandBy Response Service provides an immediate response to people bereaved by suicide via a locally based 24-hour crisis response telephone number. People can receive face-to-face support provided by skilled StandBy crisis response team members, and referral to a centrally coordinated system of local support services matched to their needs. StandBy supports people in response to a local immediate suicide loss, a suicide which occurs elsewhere but affects local people, or when a suicide loss continues to affect people within the StandBy response area. StandBy also responds to school settings, work places, community groups and other types of multiple bereavement experiences. No time limit is placed on the length of bereavement for access to StandBy so bereaved people may seek assistance many years after the suicide has occurred.
The Standby Response Service supports people across Southern Queensland from their sites in Tewantin, Maroochydore, Toowoomba and Caboolture. Services are also available in far North Queensland.