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Caxton Legal Centre - Consumer Credit Law Service

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What does the Consumer Credit Law Service do?

The Caxton Consumer Credit Law Service can give legal advice about the following problems:

  • Home, car and goods repossession
  • Trouble with loan or credit card repayments
  • Consumer leases for things like furniture and cars
  • Problems with a loan or a purchase made on credit
  • Payday or ‘fast money’ loan problems including high interest, brokers or other costs
  • Irresponsible lending practices and unconscionable conduct
  • AFCA complaints
  • Debt collection matters
  • Unusual loan arrangements
  • Problems with a guarantee
  • Some types of insurance problems (not related to injuries)

The Consumer Credit Law Service can give advice to anyone (even a person living in another state) who has borrowed money or bought goods from a financial institution or trader located in Queensland. 

The service can only help with ‘consumer’ credit (for domestic and household purposes) and cannot assist with business debts.

 For more information and eligibility criteria, visit the Consumer Credit and Debit service section on the Caxton Legal Centre website.