Main Content Anchor

Family and Child Connect

Main Content Anchor

Family and Child Connect is a local, community-based service that helps families to care for and protect their children at home, by connecting them to the right services at the right time.  The service is confidential and free.

The service can connect you to local services that can help with:
  • managing your child’s behaviour (e.g. skipping school, running away from home, homework, tantrums)

  • building better family relationships

  • stopping any violence at home

  • budgeting and managing money

  • alcohol, drug or gambling problems

  • housing, health care or access to other community or government services

  • You can use this service as often as you need. There is no limit and no cost.

What support is provided?

When you contact Family and Child Connect you’ll speak with an experienced family support worker who will listen to your concerns and undertake a full assessment of your family’s situation.

The service may be able to help in just one phone call – either by providing advice or referral to a support service – or they may arrange to visit you at home or a safe place to talk. You can also work with a domestic violence support worker.

In some areas, there are family support services run by Aboriginal and Torres Strait Islander organisations. Most family support services can offer families the choice of working with an Aboriginal or Torres Strait Islander family support worker.

You can contact Family and Child Connect by calling 13 FAMILY (13 32 64), by completing their online referral form or visiting in person at a local office.

Last updated 24 June 2019