Main Content Anchor

Office of Fair Trading - Queensland

Main Content Anchor
Fair Trading services

The Office of Fair Trading (OFT) aims to deliver a fair and safe marketplace for Queensland consumers and businesses. To do this, they provide a wide range of key services.

Consumer services
Investigation and compliance

OFT can investigate whether a business may have broken a consumer law. They can take enforcement action against a business that has broken the law.


Scams and fraud


OFT offers consumer advice about buying or selling a home. This includes standalone houses and units in large complexes.

Product safety

OFT can enforce safety standards for:

  • household goods
  • appliances
  • toys.

Product safety

Licensing and registration

Industry licensing

OFT issues licences to people who work in a range of industries. This protects consumers and helps make sure of high professional standards.

They keep a public list of licensees and certificate holders. Access the register

Associations and non-profits

OFT can help you form or run:

They also keep a public list of all registered incorporated associations, charities and cooperatives. Anyone can access this list.

Locations and enquiries
  1. Brisbane QGSC

  2. Cairns QGSC

  3. Maroochydore QGSC

  4. OFT Hervey Bay regional office

  5. OFT Mackay regional office

  6. OFT Rockhampton regional office

  7. OFT Southport regional office

  8. OFT Toowoomba regional office

  9. OFT Townsville regional office