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Office of Industrial Relations – Workers’ Compensation Services

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Workers' Compensation Services are responsible for the regulation of the workers’ compensation scheme, dispute resolution and provides education about the scheme.

This includes:

  •  monitoring the compliance and performance of insurers and deciding self-insurance applications
  • dispute resolution, such as reviewing insurers’ decisions, managing appeals against the Regulator and supporting the efficient administration of the Medical Assessment Tribunal
  • providing information and education to stakeholders to ensure a fair and efficient scheme that balances the needs of workers and employers and facilitates return to work after an injury.

 Learn more at

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Last updated 13 May 2021