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The Office of the Public Guardian’s Community Visitors visit children and young people living or staying in a foster home, the home of a kinship (family) carer, a residential care facility, youth detention, disability service or mental health facility, and perform vital inspection, monitoring and advocacy services.
Community Visitors inspect the environment and monitor that services that should be delivered are, wherever practicable, being delivered. Where appropriate, Community Visitors will make complaints on behalf of children and young people to relevant organisations and Government departments.
The Community Visitor role also involves listening to our clients and advocating for them to make sure their rights are being upheld and their voices heard.
What can a CV help with?
CVs can answer questions and help children and young people with:
- their case plans
- access to services, including medical and mental health services
- concerns about where they are living
- family contact issues
- progressing issues or complaints with child safety officers or people from other government departments.
How does a CV help?
CVs help children and young people by:
- regularly visiting and talking with them to understand whether their rights are being upheld and their needs are being met
- listening to them and helping them share their views and wishes with their child safety officer
- helping them to contact their family, siblings or child safety officer
- assisting them to have a say in their case plans, particularly their education, healthcare and counselling plans
- referring to an OPG child advocate legal officer (CALO) to discuss any legal issues and concerns.
To arrange for a Community Visitor to come and see you, contact the Office of the Public Guardian.