Our Strategic Plan 2022-26(PDF, 278KB) articulates our direction, purpose, vision and value to staff, clients and other stakeholders, and sets the parameters for operational plans.
Our strategic planning process looks at:
- our past performance, and how future performance might be improved
- issues emerging in the internal and external environments that may influence the future
- what objectives we might realistically aim for during the planning period, including how services and efficiency might be improved
- how those objectives will be achieved, including the resources required
- how success will be measured and reported
- the risks involved and how we will deal with them.
The strategic plan outlines the objectives and strategies for a four year period. It also shows the key performance indicators that will be used to monitor if these objectives are achieved.