Multicultural Action Plan

Legal Aid Queensland does not have any commitments under this area.

Nil

Nil

All Agencies Action – Monitor data related to culturally and linguistically diverse employee representation and deliver strategies to achieve the whole-of-government target of 12 per cent for employees who speak a language other than English at home.

In progress

No

Workforce data continues to be monitored to track culturally and linguistically diverse (CALD) employee representation against the whole-of-government target of 12% for employees who speak a language other than English at home. As at 30 June 2026, 3.05% of LAQ employees reported as being from culturally and linguistically diverse backgrounds.

Actions have been implemented to support workforce representation, including reviewing and updating recruitment advertisements and attraction materials to promote inclusive recruitment practices and workplace inclusion. Recruitment training has been provided, and targeted discussions occur with hiring managers during a formal intake process to prevent unconscious bias and consider inclusive practices when attracting and selecting candidates.

All Agencies Action – Monitor Working for Queensland survey results relevant to cultural diversity and inclusion and deliver strategies to improve inclusion for culturally and linguistically diverse employees, including Australian South Sea Islander peoples.

In progress

No

Working for Queensland survey results continue to be monitored to identify opportunities to strengthen cultural diversity and inclusion across LAQ, and to inform strategies and initiatives.

Managers considered Working for Queensland data during team briefing discussions and during the Leadership Development program. Managers and teams were supported to identify and implement local responses within their teams.

LAQ delivered inclusion ‘Lunch and Learn’ sessions exploring topics such as cultural diversity, supporting greater awareness and inclusive practice across the organisation.

All Agencies Action – Using the Diversity and Inclusion on Boards Toolkit, implement targeted actions to increase the cultural and linguistic diversity of representation on Queensland Government boards.

Not delivered

No

The Legal Aid Queensland (LAQ) Act 1997 prescribes that the LAQ Board consist of 5 persons appointed by the Governor in Council.

The board was reconstituted in February 2026 and currently consists of 5 persons – 2 women and 3 men.

One of the board members is appointed on nomination by the Attorney-General, to represent the interests of legally assisted persons.

The LAQ Board Chair and the CEO are not directly involved in the appointment of board members, but can advise and provide guidance to the Director-General, Department of Justice and the Attorney-General on a needs basis.

All Agencies Action – Agencies will provide DPC with data on the cultural and linguistic diversity of Queensland Government boards to enable Government to monitor and report on the diversity of Queensland Government bodies.

Not delivered

No

This information is not delivered as a matter of course, however LAQ can deliver this information if required.

Legal Aid Queensland does not have commitments under this focus area.

Nil

Nil

All Agencies Action – Take a strong stance against racism, and actively promote anti-racism messages to staff, clients and communities in line with each agency’s unique context.

In progress

No

“Creating Respectful Workplaces” in-person training program has been designed, and delivery across LAQ has commenced. The training reinforces respectful and inclusive workplace behaviours, LAQs strong stance against racism, the importance of challenging inappropriate behaviours, and promotes staff awareness about respectful, inclusive, trauma-informed interactions with colleagues and clients.