Multicultural Action Plan
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Current report
Previous reports
Key information
Multicultural Affairs Queensland, through the Department of Women, Aboriginal and Torres Strait Islander Partnerships and Multiculturalism, is responsible for the Multicultural Recognition Act 2016 (the Act).
The Queensland Multicultural Policy and Queensland Multicultural Action Plan 2024-25 to 2026-27 (the Action Plan) have been established in compliance with the Act to provide a framework for achieving positive outcomes for Queenslanders from culturally and linguistically diverse backgrounds.
Section 24 of the Act requires Queensland Government agencies responsible for actions under the Action Plan to publicly report on their progress on an annual basis.
Focus Area 1: Deliver Culturally Responsive Services
The Queensland Government remains committed to ensuring all government initiatives and services, including funded services, are culturally responsive, accessible and inclusive of all people across Queensland.
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Agency actions supporting Focus Area 1
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Progress status for 2024-25
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Outcomes achieved for people from culturally and linguistically diverse backgrounds.
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N/A – Legal Aid Queensland does not have any action under Focus Area 1.
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N/A
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N/A – Legal Aid Queensland does not have any action under Focus Area 1.
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Focus Area 2: Drive Diversity and Inclusion across the Public Sector
A diverse and inclusive workforce that is representative of the community we serve is essential to ensuring we are a culturally responsive government.
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Agency actions supporting Focus Area 2
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Progress status for 2024-25
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Outcomes achieved for people from culturally and linguistically diverse backgrounds.
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| All Agencies Action – Monitor data related to culturally and linguistically diverse employee representation and deliver strategies to achieve the whole-of-government target of 12 per cent for employees who speak a language other than English at home. |
Delivered
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LAQ currently monitors data related to culturally and linguistically diverse employee representation and is sitting at 3.12% of paid Full Time Equivalent (up from 2.30%).
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| All Agencies Action – Monitor Working for Queensland survey results relevant to cultural diversity and inclusion and deliver strategies to improve inclusion for culturaly and linguistically diverse employees, including Australian South Sea Islander peoples. |
Delivered |
Managers considered Working for Queensland results during the leadership development course and implemented local responses.
LAQ ran a cultural diversity survey to dive into the Working for Queensland survey results and asked more specific questions to further assess certain divisions and implement local responses.
LAQ also provide a number of inclusion “lunch and learns” on cultural diversity, gender and race, intersectionality.
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| All Agencies Action – Using the Diversity and Inclusion on Boards Toolkit, implement targeted actions to increase the cultural and linguistic diversity of representation on Queensland Government boards. |
Not delivered |
The Legal Aid Queensland (LAQ) Act 1997 prescribes that the LAQ Board consist of 5 pesons appointed by the Governor in Council.
Currently the board consists of 5 persons – two women and three men.
One of the board members is appointed, on nomination by the Attorney-General, to represent the interests of legally assisted persons.
The LAQ board chair and the CEO are not directly involved in the appointment of board members, but can advise and provide guidance to the Director General, Department of Justice and the Attorney-General on a needs basis.
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| All Agencies Action – Agencies will provide DPC with data on the cultural and linguistic diversity of Queensland Government boards to enable Government to monitor and report on the diversity of Queensland Government bodies. |
Not delivered |
This information is not delievered as a matter of course, however LAQ can deliver this information in the future. |
Focus Area 3: Strengthen Our Economy
The Queensland Government will take specific actions to identify and address the barriers that people from culturally and linguistically diverse backgrounds face to participate in economic opportunities in line with their skills and ambitions.
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Agency actions supporting Focus Area 3
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Progress status for 2024-25
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Outcomes achieved for people from culturally and linguistically diverse backgrounds.
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N/A – Legal Aid Queensland does not have any action under Focus Area 3.
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N/A
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N/A – Legal Aid Queensland does not have any action under Focus Area 3.
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Focus Area 4: Promote Social Cohesion
All Queenslanders have a responsibility to foster social cohesion in our communities. The Queensland Government will take action to respect and celebrate the contributions of Queenslanders from diverse backgrounds.
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Agency activities supporting Focus Area 4
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Progress status for 2024-25
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Outcomes achieved for people from culturally and linguistically diverse backgrounds.
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All Agencies Action – Take a strong stance against racism, and actively promote anti-racism messages to staff, clients and communities in line with each agency’s unique context.
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Delivered
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LAQ provides inclusion “lunch and learns” on cultural diversity, gender and race, intersectionality, LGBTQIA+ allyship and where all touched upon topics on racism and microaggressions.
In Information, Advice and Partner Services, a focus on trauma-informed practice has been implemented and supports people in multicultural communities. This approach is being rolled out across the organisation.
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Last updated 22 October 2025