Christmas closures 2025

If you or your family are at risk of harm, please call police. For emergencies, call 000.

If you are in crisis or need urgent support, please call one of the following services:

Legal Aid Queensland office closures

The following Legal Aid Queensland services and phone lines will be closed from 2pm Wednesday 24 December 2025 to Friday 2 January 2026 inclusive:

  • All Legal Aid Queensland offices
  • Legal Information Line
  • Disaster legal help
  • Aboriginal and Torres Strait Islander Information Line
  • Grants enquiry line
  • Counselling Notes Protect line

These services and phone lines will resume on Monday 5 January 2026. View our office locations for start times.

Youth Legal Advice Hotline

  • Closed from 9pm Wednesday 24 December 2025
  • Reopens at 8am Boxing Day, Friday 26 December 2025

Drug Diversion Legal Advice Line 

  • Closed from 9pm Wednesday 24 December 2025
  • Reopens at 8am Boxing Day, Friday 26 December 2025

How to get help when we are closed

Domestic or family violence

If you're experiencing domestic or family violence, please call DV Connect on:

  • 1800 811 811 (Womensline) – this service is available 24 hours a day, 7 days a week.
  • 1800 600 636 (Mensline) – this service is available 9am–midnight, 7 days a week.
  • 1800 010 120 (Sexual Assault Helpline) – this service is available 7:30am–11:30pm, 7 days a week.

Child safety

If you're concerned about a child’s safety, please contact the Child Safety After-hours Service on 07 3235 9999 or 1800 177 135.

Family law matters

For urgent family law matters, such as the removal or recovery of children, please contact the family law National Enquiry Centre on 1300 352 000 for the Federal Circuit and Family Court of Australia. You can also connect via live chat between 8:45am and 5pm (AEST) Monday to Friday, excluding public holidays.

Going to court

If you have been arrested and are in custody waiting to appear in court, or you are required to go to court during the Christmas/New Year period, authorities may organise a Legal Aid Queensland duty lawyer to meet with you.

Help for people with hearing or speech difficulties

  • National Relay Service, TTY (speak and read, type and read or type and listen) on 133 677
  • Voice Relay Number: 1300 55 727
  • SMS Relay Number: 0423 677 767 SMS from your phone 0423 677 767.  

Please visit the National Relay Service website for other contact numbers and links.

You can also access free publications and find legal information on our website.