We are implementing a new risk management framework in grants. Under this framework low risk matters will require less detailed verification for the purposes of determining financial eligibility of clients who are or were (prior to being remanded) in receipt of a full Centrelink benefit. Higher risk matters will continue to require additional supporting material for the purposes of verification of financial eligibility and for some matters additional material may be requested.
The purpose of this process is to expedite the application process for low risk matters, enabling practitioners to take and submit applications at the earliest opportunity.
Low risk matters are
If a low risk family or civil law matter generates a further request to proceed to a more expensive stage or a criminal law matter generates an expensive case request further financial eligibility testing will be undertaken.
Under this process for low risk matters, we require the following:
If the client discloses information on the form which raises questions regarding financial eligibility (for example significant assets) Grants will follow up and may request additional verification documentation from the client as necessary. In all other low risk instances, further verification material such as bank statements will not be required.
Only applicable where the following criteria are met:
*In-custody means:
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** Remote means:
***Full verification (for applicant and financially associated person) means: