Preferred supplier newsletter — February 2022

This month:

Coronavirus (COVID-19) updates

The latest information about Coronavirus (COVID-19) for preferred suppliers can be viewed here.

Preferred suppliers are reminded to ensure they are confident in their ability to respond to COVID-19 by understanding the risk, minimising it where possible and complying with government and court directions.

Latest news regarding QTranscripts portal

The January newsletter is now available from the Department of Justice and Attorney-General/Recording and Transcription Project.

This newsletter provides an overview of the process for logging in to the QTranscripts web-based portal via a QGov business email account, information about the support/inquiry services and support library, and the process for requesting historical transcripts all of which will be introduced to coincide with implementation of the new system in the second quarter of 2022.

For more information about the project, including previous newsletters, visit

Notice of appointed legal representatives

LAQ regularly receives inquiries from prosecuting agencies and court registries about who is acting in particular matters. To ensure information barriers are maintained, only limited people at LAQ can respond to these queries. Responding to these inquiries presents as a resource issue and raises ethical issues for LAQ.

While the delay in these notifications may relate to delays in processing applications for legal aid, we ask that, where possible (in line with the Practice Management Standards, the Criminal Practice Rules 1999 and s 28 of the Legal Aid Queensland Act 1997), preferred suppliers notify parties to proceedings about their involvement as soon as possible.

Continuing professional development

Recorded CPD seminars are available on Grants Online under the Information Resources tab.


We welcome feedback and comments from clients, the community and our suppliers. As preferred suppliers you play an important role in helping us to provide quality legal services to disadvantaged Queenslanders. If you would like to provide comments or suggestions to us about our services, policies, processes or staff members, you can complete a contact form or email us at any time.

Your feedback is important to us. We ensure a senior staff member investigates all issues raised thoroughly and we analyse all feedback every quarter to see what processes and services can be improved.