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Preferred supplier newsletter — December 2022

This month:

Christmas closure period

Legal Aid Queensland’s offices will be closed for the Christmas/New Year holiday period from 2pm Friday 23 December 2022 and will re-open on Tuesday, 3 January 2023. 

The LAQ IT Service Desk will be closed from 4pm on Friday 23 December 2022 and will reopen at 8am on Tuesday 3 January 2023. Emails sent to IT.Servicedesk@legalaid.qld.gov.au will not be monitored over the period.

Last payment run for 2022

Due to office closures during the Christmas/New Year period, the last legal payment for this year is Tuesday, 20 December 2022. All invoices due up to 2 January 2023 will be paid on this day.

The first payment run for 2023 will be on Tuesday, 3 January 2023.

Publications and resources

Legal Aid Queensland produces more than 100 publications and resources, from factsheets, to posters, brochures, wallet cards and comprehensive legal information guides on a range of topics. You can check out the publications on the Legal Aid Queensland website and they can be ordered online at no cost.

For more information about our publications or to order copies of the duty lawyer session report form, email the Communication and Community Legal Education team on CommunicationandCommunityLegalEducation@legalaid.qld.gov.au

Continuing professional development

Looking for professional development opportunities to boost your CPD points? Our CPD seminars are recorded and available on Grants Online under the Information Resources tab.

Feedback

We welcome feedback and comments from clients, the community, and our suppliers. As preferred suppliers you play an important role in helping us to provide quality legal services to disadvantaged Queenslanders. If you would like to provide comments or suggestions about our services, policies, processes or staff members, you can complete a contact form or email us at complaints@legalaid.qld.gov.au at any time. We ensure a senior staff member investigates all issues thoroughly and we also analyse all feedback regularly to improve our policies, processes and services.

The Feedback and Complaints Policy can be found here.

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