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Preferred supplier update — July 2022

This month:

Recording and Transcription Newsletter

The rollout of the new recording and transcription service, QTranscripts is currently underway, and stage 2 of the rollout will commence 25 July 2022, which will include all courts within the Brisbane QEII complex.  The final stage of the rollout, stage 3, will commence 15 August 2022 and will include all other sites across Queensland. 

July Issue Two of the Recording and Transcription Newsletter contains important rollout information. 

If you have any questions, please contact the Recording and Transcription Transition Team at RTS-Transition@justice.qld.gov.au

Practice Direction 16 of 2022 – Supreme Court (Applications for a No Jury Trial)

Please see the Practice Direction 16 of 2022 – Supreme Court (Applications for a No Jury Trial) issued by the Supreme Court of Queensland dated 18 July 2022. 

All practice directions can be viewed from the Queensland Courts website.

Continuing professional development

Recorded CPD seminars are available on Grants Online under the Information Resources tab.

Coronavirus (COVID-19) updates

The latest information about COVID-19 for preferred suppliers can be viewed here.

All persons entering Queensland Courts are strongly encouraged to wear a face mask.

Preferred suppliers are reminded to ensure they are confident in their ability to respond to COVID-19 by understanding the risk, minimising it where possible and complying with government and court directions. 

Feedback

We welcome feedback and comments from clients, the community and our suppliers. As preferred suppliers you play an important role in helping us to provide quality legal services to disadvantaged Queenslanders. If you would like to provide comments or suggestions to us about our services, policies, processes or staff members, you can complete a contact form or email us at complaints@legalaid.qld.gov.au at any time.

Your feedback is important to us. We ensure a senior staff member investigates all issues raised thoroughly and we analyse all feedback every quarter to see what processes and services can be improved.

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