In this section
Clause type: Refusal
Legal aid may make a grant of legal assistance to assist an applicant in lodging a complaint to the regulator in a consumer protection matter where: - no alternative services are available to assist the client, and - the matter is complex, or - the particular circumstances of disadvantage of the client including: - the extent of the impact on the client - practical difficulties in self representing make it appropriate, or - the public interest would be advanced in assisting the applicant to lodge the complaint. Based on the information you have provided, we do not believe your clients matter meets Guideline 10.4 Consumer protection - lodging a complaint to a regulator.
Legal Aid Queensland may make a grant of legal assistance to assist an applicant in lodging a complaint to the regulator in a consumer protection matter where: • no alternative services are available to assist the client, and • the matter is complex, or • the particular circumstances of disadvantage of the client including: • the extent of the impact on the client • practical difficulties in self representing make it appropriate, or • the public interest would be advanced in assisting the applicant to lodge the complaint. Based on the information you have provided, we do not believe your matter meets Guideline 10.4 Consumer protection - lodging a complaint to a regulator.