In this section
You can get free legal information to help you work out your legal problem by:
Our experienced client information officers will listen to your problem and may be able to give you some general legal information to help you. They'll also tell you about our services and how to access them.
While our client information officers are highly trained professionals, they're not lawyers and can't give you legal advice.
The Client Information Service Centre is open from 8.30am to 5pm (EST), from Monday to Friday.
If you’re calling from a landline in Australia, local call costs apply. If you’re calling from a mobile you will most likely be charged full mobile phone call rates by your service provider. If you can, call us back from a landline, where you’ll only be charged for the cost of a local call.
If you need an interpreter, call the Translating and Interpreting Services on 13 14 50 to organise an interpreter in your language. For the hearing impaired, call us via the National Relay Service:
dial 133 677 and ask for 1300 651 188. This is a free service.
If your problem is more serious, and you meet our eligibility criteria, you can arrange to talk to a lawyer at a legal advice session. You can get legal advice over the phone or face-to-face by visiting one of our offices around Queensland. We also arrange regular legal advice sessions for prisoners at all Queensland correctional centres, either via videoconference or face-to-face at prison.
Note: We are unable to give legal advice by email.
Find out what services are available.
Young people (under 18 or people with a childrens court matter) can call 1800 LAQ LAQ (1800 527 527) to talk to a lawyer and get free and confidential legal advice about:
Call the Youth Legal Advice Hotline:
Call 1300 65 01 43 (cost of local call from a landline in Australia).
A legal service for sexual assault counselling notes privilege call 1300 267 762.
If you are calling from overseas you can call +61 7 3182 5181.
For questions about an application for legal aid you have already submitted call 1300 383 900.