In this section
We believe the Blurred Borders Queensland materials can be most appropriate and effective when applied and adapted by, and with, people who best know the local, cultural context in line with these principles:
*Plain language communication includes putting information in active voice, time order, explaining jargon and taking ideas one at a time.
If you have access to background information, you can select the cards you think you will need ahead of time. This makes the resources easier to manage and more time efficient.
If you use the same cards frequently it can be helpful to organise the cards in sets that suit you. For example, a ‘bail process’ set or a ‘DVO conditions’ set.
Tip: the cards can be removed from the pack by unsnapping the hinge ring.
Make sure you have plenty of space to lay out the story cards in their logical order to explain the legal issue. This will help ensure all the messages can be clearly seen and understood by all parties.
It is essential to build rapport first before you introduce the story cards respectfully. E.g., “Can I use these cards to help me talk to you about the legal problem?” The story cards won’t be suitable for every client and every legal situation. It is ok not to use the cards if a client is uncomfortable.
Good storytelling always introduces characters early. Be sure to start with the people cards. This can be done using cards like ‘lawyer’ or ‘accused’ but there are also blank people cards that you can use to write someone’s name across the bottom - just be sure to use a whiteboard marker!
There are no punctuation marks available when using the story cards. Instead, add space between cards to help separate ideas or different options.
The cards were created to support two-way conversations. Don’t be afraid to ask questions or invite participants to add/change story cards during the session. This helps to build trust and gauge the level of understanding of participants.
The story card deconstructed(PDF, 40KB)
Common layouts are examples of how the story cards can be displayed to show clients common legal concepts, places and conditions.
They can be recreated using your story cards or printed and displayed when needed.
Check out the common layouts created by the Blurred borders Queensland team – or get creative and make your own!
View common layouts
Last updated 9 June 2025
If you have a general question for Legal Aid Queensland, please use the general question form or call 1300 65 11 88, Monday to Friday, 8.30am to 4.30pm.