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Our services

Our services include:

Our legal information, publications, advice, duty lawyer, community legal education and referral services are free. 

To be represented in court by a lawyer or at dispute resolution, you will need to apply for a grant of legal aid and meet our financial eligibility tests and other criteria. You may need to pay a contribution if a lawyer runs your case.  

How can we help?

Depending on your situation and the details of your legal problem, we might be able to help you with:


We may be able to give general legal help relating to COVID-19 such as:

We cannot help with matters about border permits (eg entering Queensland), exemption applications or quarantine requirements. For information about these matters you should contact the appropriate Government department or speak with a private lawyer, or your local community legal centre for help. 

 Criminal law

 Family law

 Civil law

  • Anti-discrimination eg discrimination due to race, age, gender, sexuality
  • Civil Law Legal Aid Scheme (which helps financially disadvantaged people who have a civil law claim by paying some of the costs involved in preparing a claim for settlement negotiations or court proceedings. The scheme gives priority to matters involving children, personal injury or matters where the applicant could lose their home or livelihood).
  • Employment law
  • Farm and rural legal service (helps rural producers who have severe debt related problems, are in dispute with their lenders, or are facing financial hardship relating to their business).
  • Motor vehicle property damage (when vehicles or property are damaged in an accident)
  • Peace and good behaviour
  • Social security appeals eg about Centrelink payments
  • Veterans and defence force matters
  • Young people who have been excluded from school and services 
  • Consumer or debt matters eg consumer rip-offs, loan payments, house repossession
  • National Disability Insurance Scheme (NDIS) appeals to the Administrative Appeals Tribunal (AAT)

We can’t help with:

  • commercial transactions or real estate issues
  • personal injury (but the Civil Law Legal Aid Scheme may be able to help)
  • will making or preparing powers of attorney
  • taxation and superannuation
  • workers compensation
  • planning and environmental law
  • local government issues
  • matters where you're representing a company, business, club or association.

Community legal education

Our Community Legal Education (CLE) program educates Queenslanders about their legal rights and responsibilities, and where to get help. Our program focuses on common legal issues for clients such as:

  • money and debt
  • relationships and separation
  • domestic violence
  • criminal charges and going to court. 

For more information contact the Community Legal Education team.

Find information to help community workers and carers access legal services and information for clients.    

We produce free publications and resources on common legal issues.

 You can also view our video resources on our YouTube channel.

How to get legal help

If you have a legal problem, you can search our comprehensive legal information pages and publications to find useful information to help you understand your legal rights and options.

You can also call our Client Information Service Centre on 1300 65 11 88 or visit one of our 14 offices. Our experienced client information officers will listen to your problem and explain the legal issues involved. They will also tell you about our services and how to access them.

Youth Legal Advice Hotline

Young people (under 18 or people with a childrens court matter) can call 1800 LAQ LAQ (1800 527 527) to talk to a lawyer and get free and confidential legal advice about:

  • their legal rights
  • bail
  • diversionary options
  • getting legal representation
  • being charged with an offence
  • applying for legal aid 
  • concerns about talking to police and
  • other youth justice issues. 

 Call the Youth Legal Advice Hotline: 

  • Monday to Thursday 8am to 9pm  or
  • Friday 8am to Sunday 5pm (except for Good Friday, Easter Sunday and Christmas Day).

Further information

Last updated 2 September 2020

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