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Different types of tenancy are protected under different laws in Queensland.
If you are living in accommodation on campus, this act protects you with rules about bonds.
If you rent a room or part of a house from the owner or a tenant, but are not yourself a tenant then you are a boarder or lodger. It is sometimes difficult to work out if you are a tenant or not, but you are likely to be a boarder/lodger if you share bathroom and toilet and cooking facilities and if the money you pay includes food. If there is doubt about your status you should get legal advice as private boarders are not protected by the Residential Tenancies and Rooming Accommodation Act or any other act.
TICA maintains a list of tenants who have defaulted in their obligations.
Before you can be listed on the register you must be named on the lease and the lease agreement must be terminated.
You can be listed if your tenancy agreement has been terminated by the tribunal for objectionable behaviour or repeated breaches or you owe an amount greater than the rental bond for one of the following reasons:
Before you can be listed on the register, the person or agency listing you must have advised you in writing of the proposed listing or taken reasonable steps to advise you and given you reasonable time to review the information.
Within six months of becoming aware of a proposed or existing listing you can:
You can get assistance from Tenants Queensland.
If you finish your rental agreement and leave your belongings with your landlord the Residential Tenancies Act allows the landlord to sell them or throw them away if they are worth less than $1500, they are unsafe or the cost of removing and storing and selling them would be more than they are worth.
If that does not apply, then the landlord must store the belongings safely for one month or if they relate to a caravan for three months. If the goods have not been reclaimed at the end of that time the landlord may sell the goods by auction or get an order from the Queensland Civil and Administrative Tribunal to sell them or throw the goods away.
If you finish your rental agreement and leave documents or money with your landlord, the landlord must either return the documents or money to you or give it to the Public Trustee. It is an offence not to do this.
When someone leaves their belongings with you this is called bailment. The law of bailment says that you have an obligation that you must take reasonable care of the goods and not do anything to damage them or take them from the owner.
If you get rid of someone's belongings you may find that you are responsible to the owner of the belongings for their value, or perhaps even to a charge of theft. There is no quick and easy way to apply to the court to determine ownership or to get an order to get rid of the belongings. This is particularly a problem when the goods are of little or no value.
If you have somebody's goods who is refusing to come and get them, legally you will be responsible for the goods unless you reach an agreement with the owner. You should get legal advice about your options.
Six years from the date the rent is outstanding.
The Department of Housing (sometimes referred to as the Housing Commission) provides access to secure, affordable and appropriate housing for people who meet the necessary criteria.
If you have problems with public housing tenants (whether or not you are yourself a public housing tenant) you may lodge a complaint with the Department. The Department may need a petition signed by several other people and/or a Peace and Good Behaviour order to consider the complaint.
The Department has similar rights to other landlords and may evict a person who failed to pay their rent. The Department may be willing to enter into an arrangement which allows you to stay in the property if there is a reasonable excuse for not paying and it is likely that you will be able to pay again in the future. You should contact the department immediately if you cannot pay your rent and see if you can come to an arrangement.
If you are not happy with a decision of the department:
You may need legal advice if you
Legal Aid Queensland cannot provide legal advice to landlords or provide advice on commercial tenancy.
We may provide general advice to tenants about residential tenancies.
Legal Aid Queensland cannot provide specialist advice on tenancy matters, but can refer you to the following services who may help:
Tenants Queensland provides free specialist legal advice and assistance for tenants regarding residential tenancies in Queensland. Tenants Queensland also provide free information kits and factsheets.
Caxton Legal Centre - Park and Village Information Link (PAVIL) provides legal information, advice, assistance and referrals to residents and prospective residents who have purchased into a retirement village and or have purchased a manufactured home which is in a manufactured home park in Queensland. The do not provide advice about disputes relating to caravan park tenancies.
Tenants Queensland - Caravans and Manufactured Homes provides advice and advocacy to carvan park tenants and manufactured homes residents.
LawRight Self Representation Service (QCAT) provides legal advice and assistance at QCAT about residential tenancies, retirement villages, manufactured homes and resolving disputes. May assist with drafting documents related to QCAT tenancy matters. Eligibility requirements apply. They do not provide representation.
Gold Coast Legal Centre and Advice Bureau gives legal advice to both landlords and tenants in relation to rent owing, notice to leave, breach of lease, bond disputes and general duties and responsibilities of tenants and landlords.
Bond University property law clinic gives legal advice to landlords and tenants about residential tenancy matters.
Queensland Law Society can refer you to a private solicitor who can advise tenants and landlords on residential or commercial tenancies.
The following organisations may also help you with your tenancy problem. They do not provide legal advice.
Residential Tenancy Authority provides information to all tenants, lessors, agents, residents and service providers in Queensland, and also provides additional services including a dispute resolution service.
TICA maintains a list of tenants who have defaulted in their obligation.
Department of Housing and Public Works provide retirement village services, including information about types and lists of retirement villages, dispute resolution and general information for residents and potential residents.
Disclaimer: This page is provided as information only, and is not legal advice. If you have a legal problem, you should contact us or speak to a lawyer. View our full disclaimer.
Last updated 10 March 2022