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Workplace bullying is when a person or group of people say or do things to you in the workplace that :
It’s not workplace bullying if it’s:
Australia has national anti-bullying laws that allow for workers who have been bullied to apply to the Fair Work Commission to stop the bullying.
If you’ve experienced workplace bullying , you may be able to make a complaint. You should get legal advice.
Examples of workplace bullying include:
You can be bullied by:
If the bullying is based on discriminatory grounds such as your age, race, religion, disability, sexual orientation or gender identity, it may be covered by discrimination law.
Australia has national anti-bullying laws allowing workers who have been bullied at work to apply to the Fair Work Commission for an order to stop the bullying.
You’re covered by the national anti-bullying laws if you’re:
and if you work for:
You’re not covered by the national anti-bullying laws if you work for:
Members of the Defence Force are not covered by these laws.
If you’re not sure if you’re covered, you should get legal advice.
Where it’s possible, and safe to do so, you should try to resolve the issues by:
Most workplaces have an informal or formal process for reporting workplace bullying. You should look at your workplace’s bullying prevention policy to find out how to make a complaint.
If you’re experiencing workplace bullying or harassment, you may also want to seek professional support from Lifeline or beyondblue.
If you can’t resolve your complaint through your workplace’s complaint process , you may be able to make a complaint to an external organisation. You should get legal advice.
If you’ve suffered an injury (physical or psychological) as a result of the bullying, you may be able to lodge a workers’ compensation claim or make a common law claim for damages for a personal injury. You should get legal advice from a private lawyer.
If you’re covered by the national anti-bullying laws and there’s a risk the bullying will continue, you can apply to the Fair Work Commission for an order to stop the bullying. Once an order has been made, there are substantial penalties for failing to comply with the orders. The Fair Work Commission can’t order financial compensation be paid to the worker.
If the bullying is covered by discrimination law, you can make a complaint to the relevant state or commonwealth authorities
The National Training Complaints Hotline refers all complaints about the training sector.
If you’re an apprentice or trainee, you can make a complaint to the Department of Education and Training (DET).
DET deals with complaints from apprentices about:
Contact Training Services at the Department of Education and Training to make a complaint.
The Queensland law handbook (apprenticeships)
Workplace Health and Safety Queensland can investigate complaints that are:
Contact the Workplace Health and Safety Infoline for information about making a complaint.
Queensland Industrial Relations Commission
If you work in the public sector, State Government or local government, you may be able to lodge a notification of industrial dispute about workplace harassment with the Queensland Industrial Relations Commission.
The Commission can hear complaints and make decisions about workplace issues concerning public sector, state government and local government employees.
If you’re a union member, you may be able to get help from your union with workplace issues, including workplace harassment and bullying.
You may need legal advice if you:
We may give legal advice to employees on employment matters.
We can’t give legal advice:
If we can’t help you, we may be able to refer you to other services which may be able to help.
Caxton Legal Centre—Employment law advice service can give advice about unfair, unlawful and constructive dismissal, workplace bullying and discrimination matters. Contact them to find out if they can help.
LawRight Self Representation Service (Federal) gives legal advice and help to people involved in civil proceedings in the Federal Circuit Court or Federal Court for matters involving employment. The service may also help with drafting documents and correspondence relating to your legal matter. They do not provide representation.
LGBTI Legal Service gives free legal advice and information to LGBTI clients, including legal advice relating to employment.
Queensland Law Society can refer you to a private lawyer who can give advice to employees, employers and contractors about employment and industrial law, and can represent you.
The following organisations may be able to help. They don’t give legal advice.
Commonwealth Fair Work Ombudsman gives information and advice about workplace laws, rights and obligations, and investigates complaints and suspected breaches of workplace laws, awards and agreements. They can help if you have been working under a sham contract preventing you from being paid entitlements.
Fair Work Commission is the national workplace relations tribunal and can give information about unfair dismissals, general protections, workplace bullying and harassment, and how to lodge an application.
Apprenticeships Info gives free advice, referrals and support to all Queenslanders about apprenticeships, traineeships and training options.
Office of Industrial Relations - Queensland has information about workplace relations including long service leave, child employment, private employment agents, trading hours, workers' accommodation, public holidays, and wages and conditions for public sector and local government employees.
Queensland Industrial Relations Commission is an independent tribunal established to conciliate and arbitrate industrial matters in Queensland. The QIRC provides information about whether you are covered by state or federal legislation.
Workplace Health and Safety Queensland (Queensland Government) deals with complaints about workplace harassment, safety and fatigue. They also give information on making a complaint internally through your workplace or externally through their complaints process.
Department of Industry - Single Business Service gives information and referral services to independent contractors.
Australian Council of Trade Unions gives union members advice and help with employment matters.
Anti-Discrimination Commission of Queensland gives information and helps to resolve complaints about discrimination in public life, including in the workplace.
Australian Human Rights Commission gives information on human rights and helps to resolves complaints about discrimination or breaches of human rights under federal laws.
Queensland Working Women's Service is a free, confidential advisory service to help Queensland women with work related matters. They can also help with advocacy and referrals about industrial relations matters, including employment rights, unfair dismissal, discrimination and harassment.
Financial counselling can help if you’re experiencing financial difficulty because of illness or job loss. They may be able to help arrange for payments to be reduced or postponed.
ReachOut.com has information for young people about workplace bullying, including how to recognise bullying behaviour and how to get help.