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For a period of 12 months starting 1 July 2019, the Australian Financial Complaints Authority’s (AFCA) jurisdiction will be expanded to allow them to consider previously unheard disputes falling within its terms of reference relating to conduct dating back to 1 January 2008.
Bankruptcy is a legal process where someone else takes over your finances because you're unable to pay all your debts.
You should get help from a financial counselling service and legal advice before applying for bankruptcy. Becoming bankrupt has serious consequences and there may be other options available to you.
If you become bankrupt, a trustee is appointed to look after your affairs. When you are discharged from the bankruptcy you will be released from most of your debts.
If you’re struggling to pay your debts, you can apply to become bankrupt or a creditor can apply to make you bankrupt.
If you owe money that you can’t afford to repay, you should see a financial counsellor and get legal advice.
If someone has started court proceedings against you to recover a debt, or is threatening to seize your property, get immediate legal advice.
There are 2 ways to become bankrupt:
AFSA is responsible for the administration and regulation of bankruptcy in Australia, and can give you information about bankruptcy and provide you with the forms you'll need to petition for bankruptcy.
If you become bankrupt, a trustee will be appointed to take over your financial affairs. To pay creditors, the trustee can:
AFSA has information about your obligations while bankrupt.
There are serious consequences to becoming bankrupt, including:
You may still have to pay some debts during and after bankruptcy.
You’re allowed to keep some assets when you become bankrupt. These include:
You will still have to pay some debts even though you have become bankrupt. These include:
At the end of your bankruptcy you will be released from most of your debts, but there are some debts you'll still have to pay.
AFSA has a debt comparison table that sets out what debts you will have to pay if you go bankrupt.
If you become bankrupt while you have a family law case for property settlement, the family courts can deal with your bankruptcy. Bankruptcy can be dealt with at the same time as property or spousal maintenance. It doesn’t matter if you’re bankrupt at the start or become bankrupt during the case.
You should tell the court and everyone involved in your case if you’re bankrupt or in a personal insolvency agreement. You must also tell your bankruptcy trustee if you’re involved in any property or spousal maintenance cases. The cross-over of family law and bankruptcy law is complicated. Get legal advice.
Bankruptcy usually lasts for 3 years and 1 day. This period can be extended to up to 8 years in some situations. You should get legal advice.
You may need legal advice if you:
We don’t give advice on business debts, disputes about business partnerships, or about debt-related court proceedings outside of Queensland.
We may give general legal advice on debt matters in Queensland. Our Consumer Protection Unit may give specialist legal advice and help with disputes with credit providers and insurers.
The following organisations may be able to give legal advice.
Caxton Legal Centre Consumer Law Service gives free specialist legal advice to people with consumer and consumer credit legal problems, including loans, bankruptcy, debt collection, mortgage brokers and financial advisors.
Gladstone Community Advisory Service gives free legal advice about consumer matters.
Cairns Community Legal Centre - Consumer Law Service gives legal help in the areas of consumer credit matters, consumer product disputes, consumer service disputes, consumer debt matters, bankruptcy and other consumer law matters for socially and financially disadvantaged members of the community.
LawRight Self Representation Service (Federal) gives legal advice and help to people involved in civil proceedings in the Federal Circuit Court or Federal Court for matters involving bankruptcy and consumer law. The service may also help with drafting documents and correspondence relating to your legal matter. They do not provide representation.
LawRight Mental Health Law Clinic gives legal advice on civil law issues arising as a result of a person's mental health problem, including credit and debt law issues.
Students Legal Service - University of Queensland gives free legal advice to students of UQ, including advice about consumer matters and responding to letters of demand.
National Legal Aid can refer you to Legal Aid commissions if your debt or court proceedings are in another state.
Queensland Law Society can refer you to a specialist private lawyer for advice or representation.
These organisations may also be able to help. They don’t give legal advice.
Australian Financial Complaints Authority (AFCA) gives independent dispute resolution for unresolved complaints about financial services providers and credit reporting agencies.
ASIC's MoneySmart website has information that may be able to help you with disputes about financial products and services.
The MoneySmart website gives independent guidance for consumers making decisions about their personal finances, including information about:
Australian Financial Security Authority (AFSA) has information about bankruptcy, including how to become bankrupt, making a person bankrupt, what debts are covered, consequences of bankruptcy and more.
Office of the Australian Information Commissioner handles complaints about misuse of personal information and inaccurate credit reports.
Queensland Civil and Administrative Tribunal (QCAT) can hear:
You should try and first resolve your dispute with the other party before asking the QCAT to hear your dispute.
The following Australian credit reporting agencies can provide you with a free copy of your credit history:
Energy and Water Ombudsman offers a free service to help resolve disputes with electricity, gas or water suppliers.
Telecommunications Industry Ombudsman (TIO) provides free alternative dispute resolution scheme for unresolved complaints about telephone or internet services.